Privacy Policy
Your privacy matters to us. This policy explains how 7Overseas collects, uses, and safeguards your personal information.
By using 7Overseas services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us with any questions.
1. Information We Collect
Personal Information
When you use our services, we may collect personal information including your full name, email address, phone number, date of birth, nationality, passport details, academic transcripts, and financial information required for visa and loan applications.
Usage Data
We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve our services and user experience.
Communication Data
Any correspondence you have with our advisors via email, WhatsApp, phone, or our website forms is stored securely to ensure continuity of your application support.
2. How We Use Your Information
Service Delivery
We use your personal information to provide education consultancy services, process university applications, assist with visa applications, arrange accommodation, and provide scholarship guidance.
Communication
We may contact you with updates about your applications, new scholarship opportunities, visa policy changes, and important deadlines relevant to your study abroad journey.
Improvement & Analytics
Anonymised and aggregated data helps us understand service effectiveness, identify areas for improvement, and tailor our advisories to better meet student needs.
3. Information Sharing
University Partners
With your explicit consent, we share your academic and personal information with our 300+ partner universities to process admission applications on your behalf.
Government Bodies
Where required by law, we may share information with immigration authorities, embassies, and consulates as part of the visa application process.
Third-Party Service Providers
We work with trusted partners including payment processors, accommodation providers, and test preparation services. These partners are contractually bound to protect your data and use it only for the services they provide.
No Sale of Data
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
4. Data Security
Protection Measures
We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typically, client records are maintained for 7 years following the completion of services.
5. Your Rights
Access & Correction
You have the right to access the personal information we hold about you and request corrections to any inaccurate data. Contact us at privacy@7overseas.com to make such a request.
Data Deletion
You may request the deletion of your personal data, subject to our legal retention obligations. We will respond to deletion requests within 30 days.
Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. This will not affect communications related to your active applications.
6. Cookies
Use of Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser preferences.
Types of Cookies
We use essential cookies (required for site functionality), analytical cookies (to understand user behaviour), and preference cookies (to remember your settings such as theme and language).
7. Contact Us
Privacy Enquiries
If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at privacy@7overseas.com or write to us at 7Overseas Advisory, [Your Office Address].
Have questions about your data?
Our team is here to help with any privacy concerns.